Legal & Compliance

02 General Terms of Service (SaaS)

1. Object & Scope

These General Terms and Conditions of Sale (GTCS) govern the contractual relationship between ODYSSEE (hereinafter "the Provider") and any professional or individual (hereinafter "the Client") subscribing to the Mac server rental services via My Remote Mac.

2. Description of Services

The Provider offers remote access to dedicated Apple hardware (Mac Mini, Mac Pro) hosted in a secure datacenter. The Client acknowledges that they are renting a dedicated environment and not purchasing hardware. The service includes:

• Exclusive access to the physical machine via SSH/VNC.
• Power and network connectivity (IPv4/IPv6).
• Hardware maintenance and replacement in case of failure.

3. Account & Security

The Client is responsible for maintaining the confidentiality of their login credentials (SSH keys, passwords). The Provider cannot be held liable for any loss or damage arising from the Client's failure to protect their account. The Client agrees to notify the Provider immediately of any unauthorized use of their account.

4. Acceptable Use Policy (AUP)

The Client agrees to use the services in compliance with applicable laws and Apple's macOS Software License Agreement (SLA). Prohibited activities include:

• Hosting or distributing illegal content (copyright infringement, malware, etc.).
• Network abuse (DDoS, port scanning, spamming).
• Crypto-mining without prior written authorization.

Violation of this policy may result in immediate termination of the service without refund.

5. Financial Conditions

Pricing: Prices are indicated in US Dollars ($) or Euros (€). The Provider reserves the right to modify prices with a 30-day notice for active subscriptions.

Payment: Payment is due in advance (Prepaid) for the subscription period. Payments are processed via Stripe. In case of payment failure, a grace period of 3 days is granted before service suspension.

6. Service Level Agreement (SLA)

The Provider guarantees a network and power availability of 99.9% on a monthly basis. In the event of unscheduled downtime exceeding this limit, the Client may request a service credit of 5% of the monthly fee for every hour of downtime, capped at 50% of the monthly fee.

Exclusions: Scheduled maintenance, force majeure, or issues caused by the Client's software configuration.

7. Intellectual Property & Data Ownership

Provider IP: The Provider retains all rights to the infrastructure, dashboard, and proprietary software used to deliver the service.

Client Data: The Client retains full ownership of all data, code, and applications stored on the rented server. The Provider claims no ownership over Client data.

8. Limitation of Liability

To the maximum extent permitted by law, the Provider shall not be liable for any indirect, incidental, or consequential damages (including loss of data or profits). The Provider's total liability for any claim arising out of these terms shall not exceed the amount paid by the Client during the twelve (12) months prior to the event giving rise to the claim.

9. Termination

The Client may terminate the subscription at any time via the dashboard. The service will remain active until the end of the current billing cycle. No pro-rata refunds are issued for early termination.

10. Governing Law

These terms are governed by French law. In the event of a dispute, the parties agree to seek an amicable solution before resorting to the courts of Nantes (France).

03 Privacy Policy (GDPR)

In accordance with the General Data Protection Regulation (GDPR), ODYSSEE is committed to protecting your privacy.

Data Collection

We collect only the data necessary for the execution of the contract:

• Identity information (Name, Company, Address).
• Contact details (Email, Phone).
• Payment information (processed securely by Stripe).
• Connection logs (IP addresses) for security auditing.

Data Usage

Your data is used solely for billing, technical support, and service improvement. We do not sell your data to third parties.

Your Rights

You have the right to access, rectify, delete, and port your data. To exercise these rights, please contact our Data Protection Officer (DPO) at privacy@myremotemac.com.