Frequently Asked Questions

General & Getting Started

What is a rented Mac server?

A rented Mac server is a physical Apple machine hosted in a secure data center that you access remotely. It is ideal for development, CI/CD, testing, and automation. Learn more about our dedicated Mac servers.

Who is this service for?

Our service is built for developers, DevOps teams, and CI/CD engineers who need reliable macOS infrastructure without the hassle of hardware ownership and maintenance.

How quick is the setup and provisioning?

Most standard instances are ready within minutes. Custom configurations may take up to 24 hours to provision.

Access & Usage

How do I access my rented Mac server?

You get root SSH access for terminal workflows and VNC or Apple Screen Sharing for GUI access.

Will I have full administrator (root) access?

Yes — you have full root privileges to install software, manage users, and configure the server exactly as you need.

Can I use the Mac server for Xcode and CI/CD?

Yes, the platform is optimized for tools like Xcode, Jenkins, GitLab runners, and GitHub Actions. Check our solutions page for more details.

Technical Details & Capabilities

Is the server fully dedicated or virtualized?

Servers are dedicated physical machines with exclusive resources, not shared VMs. This ensures consistent performance and security.

Can I run Docker, virtualization, or heavy workloads?

Yes, you have bare-metal access and can run Docker, Anka, or other virtualization layers on top of macOS.

Can I connect USB devices remotely (e.g., iPhone)?

Yes, with appropriate remote USB tools and drivers, you can forward USB devices to your remote Mac.

Compliance & Licensing

Is renting a Mac server legal under Apple's licensing?

Yes — you rent genuine Apple hardware on a 1:1 basis, which is fully compliant with Apple's macOS Software License Agreement (SLA).

What is the difference between dedicated and shared Mac hosting?

Dedicated hosting means you have the entire physical machine to yourself. Shared hosting often involves virtualization and performance limits, which can also violate Apple's licensing terms.

Performance & Reliability

What performance can I expect?

Our servers use Apple Silicon (M-series) chips, providing industry-leading performance for builds, compilation, and automation tasks.

Do you guarantee uptime or offer SLAs?

Yes, we offer a 99.9% uptime guarantee. Please refer to our legal page for SLA details.

Pricing & Billing

Is there a minimum rental period?

Generally, our plans are monthly. This aligns with Apple's EULA requirements for cloud leasing.

Are there any hidden fees?

No. Our pricing is transparent. View our pricing page for full details.

Support & Troubleshooting

What support do you provide?

We provide support via email and ticketing system. Our team is available to help with hardware and network connectivity issues.

What if I run into connection or setup issues?

If you cannot connect, check your local firewall settings first. If issues persist, please contact support immediately.